Real happy locals.
I had internet through Continuum for about 4 months and never had any problems. The service is fast and reliable, no down time whatsoever (so far). Then I called back to get cable hooked up. Donna was very helpful and pleasant to deal with. The same service tech (Charlie) was out both times and he is very knowledgeable and FAST! The first appointment was scheduled between 3-5 pm. He was waiting for me when I got there at 3. The second appointment was scheduled between 5-7 pm, and again he was waiting on me when I got there at 5! In and out in no time both times. So far my experiences with Continuum have been nothing short of outstanding. I’ve recommended them on several occasions.
Everyone I have dealt with at Continuum has been lovely, and so helpful. I wish I could remember the name of the installer, but he went above and beyond to get me set up when my condo seemed to want to make it extra difficult. I also had to use the online customer support once and the woman who helped me (Sabrina) did not make me feel kike an idiot when I thought my modem was my router, which I greatly appreciate. She also solved the issue I was having.
We are so pleased with our recent service experience with Charlie. He arrived earlier than expected and was extremely professional. Not only did he fix our problem, but he was nice enough to educate us about the issue in a way that was easy to understand. Overall, we are very impressed with the service he provided. Hopefully our problem is fixed for good, but we know that if we ever do run into another issue, we can expect great service. Thanks Charlie…we think you deserve a cape since you’re basically a super hero!
The internet service has been consistent. When there have been brief interruptions, they notify me by message. The service tech who did the installation was excellent!
Working with Continuum was a pleasure. They were extremely efficient yet informative during the order process. Jill was helpful and courteous. The installation was quick and painless. Tommy arrived on time and completed the install in a timely manner. All in all, I’m impressed.
Great customer service. Has new state of the art equipment and fastest internet speeds available.
Tom did such a good job – was utterly fantastic! He also showed me how to use the system and that made me very happy! I will tell all my friends to use Continuum.
Such a great company. Love the fast Internet for my online business. Terrific employees.
Amazing customer service and very satisfied with cable and internet service and prices!
Visit them every month. Always a pleasure.
We have loved our time with Continuum. Great service, customer service, and product. Prices beat most in our area in Mooresville.
I’m not sure why folks are hard on this company. My wife and I have always had such a pleasant experience EVERY TIME. The ladies in the office are fast and friendly. They go above and beyond to help a customer who is in need.. I would recommend Continuum to anybody.
Great customer service. Never any issues.
This company is one of the best!!! The rep was willing to help me and fixed my problems. Thanks for the good work!
I’ve been with Continuum since I moved down to NC, I’ve appreciated the local feel, the quick response of support, and the quick phone message updates when there’s known issues with the internet. The connection is fast and consistent, the rate is better than I had originally anticipated, and I know I’ll try to stick with Continuum until I move.