We love to hire friendly, hard-working people from our local community. Maybe that’s you! Whenever we have a position available, you’ll find it listed here. Be sure to check back often!
The policy of Continuum is to promote equal employment opportunity. We recruit, hire, train and promote employees without discrimination because of race, religion, color, marital status, veteran status, physical or mental disability, national origin, sex or age.
This position performs tasks associated with all accounts receivable functions. The representative will also be responsible for the retrieval of mail, cash and bank deposits. They are to assist customers with video, voice and internet, respond to billing questions and process payments. Responsible for all payments and end of day cash reports. The main focus of the Customer Care Representative position is to provide excellent customer service in person, over the telephone or via correspondence.
This position provides professional level technical and customer service support. Dispatches technicians when needed and provide technician routing and scheduling for customers.
This position provides advanced troubleshooting of Continuum High Speed Internet, VOIP Phone and Video. Will serve as a single point of contact for customers who subscribe to our products and services. In a 24/7 in bound call center environment, Technical Support Agent will provide technical and network problem resolutions via telephone and electronic correspondence to end-users (customers) by performing diagnostics while guiding users through step by step solutions.
An Installation & Service Technician performs installation and service of cable, Internet and voice services to residential and commercial customers in both coax and FTTu platforms. Troubleshoots and resolves issues with cable from tap to home including customer premises equipment, customer owned equipment and any and all cables, connectors, and splitters that are causing performance and reliability issues with services.