Important Changes to Taxes and Fees - click here

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Important Tax and Fee Changes

Why Have the Taxes and Fees Changed? As a result of the TDS acquisition of Continuum, the taxes and fees that apply to service were reviewed to ensure regulatory compliance. During that review, many adjustments were necessary, for a variety of reasons including that Continuum is no longer municipally owned. Some fees will no longer […]

Important Office and Payment Information

  We Now Accept In-Office Payments While Practicing Safe, Social Distancing   Dear Continuum Customer, Continuum is committed to providing you with the best service possible, and we continue to take steps to serve you as we all cope with the COVID-19 pandemic. We remain steadfast in protecting the health and safety of our customers […]

Important news from Continuum — COVID-19 Updates for Customers

  We are committed to keeping you connected. Continuum is committed to offering reliable, resilient communications service to our customers, in good times and in times of crisis. We anticipate the COVID-19 viral outbreak will increase Internet usage demands as more customers find themselves working, learning and otherwise staying at home. We’d like to share […]

COVID-19 FAQ’s

  Will Continuum keep operating?  Yes, Continuum will keep operating. We are confident in our ability to continue to meet your needs!   We have a plan in place to allow non-customer facing employees to work from home, and others to continue working in the field. Our retail offices will stay open for now, although […]

TV Anywhere Changes

Continuum migrated to a new online platform, called TV Everywhere. Online content is now available only through TV Everywhere. This means you are required to establish a new “TV Everywhere” account in order to access programming content on Internet-connected devices. Click TV Everywhere under “What’s On” on at the top of this page.  Then click […]

Important Payment Information

Attention customers who are attempting to pay your Continuum account by credit card.  We are experiencing an issue with this form of payment and have taken the system down temporarily. We apologize for the inconvenience this may be causing.  Please know we’re working to restore the payment system as quickly as possible. The Continuum Team

Continuum Video Updates

WCCB NEGOTIATIONS UPDATE Continuum’s contract to carry these networks expired. As a result, they are temporarily unavailable. We continue to negotiate a new contract, and hope to restore the channels as soon as possible.  Thank you for your patience during this time.  It’s always our goal to get the best price possible for customers. WCCB […]

Important Channel Information

We’re actively negotiating with a variety of programmers to secure agreements, which would allow continued carriage of channels on the Continuum TV lineup. If agreements aren’t reached, select channels could go dark on Dec. 31, 2019. The channels affected are: WCCB – The CW (which also includes Antenna TV, StarTV, DABL and MeTV) Fox News […]

Continuum Customer Alert

Continuum has been alerted by customers that AT&T representatives are going door – to – door with a new deceptive sales strategy.  The representatives are misleading people by stating, “Continuum is going out of business, therefore you need to sign up with AT&T.” Fact: Continuum is NOT going out of business. Fact:  Continuum will soon […]

Information About the Sale of Continuum

  Please click on the links below for information about the sale of Continuum and the Asset Purchase Agreement for TDS Telecom. FAQ’s Asset Purchase Agreement Summary Asset Purchase Agreement What happens after the vote passes?   TDS and Continuum will need to complete the final legal and financial preparations.  The companies will be working together […]