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Q. How do I set up my voicemail?

Accessing the Voicemail System for the First Time

  1. From your own phone, dial your phone number or dial *62
  2. When asked for a pass code, the default pass code is 4227
  3. Enter a new pass code at the voicemail prompt
    1. Enter four digits
    2. Do not use consecutive numbers
    3. Do not use four of the same number
  4. Re-enter the same new pass code at the prompt
  5. If your new pass code is accepted, you will hear “your password has been changed successfully”
  6. Press the # key

Once in the system, you will hear “Welcome to your Voice Messaging System.  If you are not calling from your home phone, press the * key.”

Accessing Voicemail

  1. Press *62 to access your voicemail
  2. Once your recording picks up, enter your pass code at the prompt

Accessing Voicemail from Another Phone

  1. From any other phone, dial your home phone number
  2. Press * to access your voicemail
  3. Once your recording picks up, enter your pass code at the prompt

Voicemail Main Menu

  1. To listen to your messages, press 1
  2. To change your mailbox busy greeting, press 2
  3. To change your mailbox no answer greeting, press 3
  4. To delete all messages, press 7
  5. To repeat this menu, press the # key

While Listening to the Messages menu

  1. To save this message, press the # key
  2. To erase this message, press 7
  3. To repeat this message, press 2
  4. To go back to the previous message, press 4
  5. To play the message envelope, press5
  6. To go to the next message, press 6
  7. For additional options, press 9
  8. To go back to the previous menu, press the # key

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