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Important Office and Payment Information

 

We Now Accept In-Office Payments

While Practicing Safe, Social Distancing

 

Dear Continuum Customer,

Continuum is committed to providing you with the best service possible, and we continue to take steps to serve you as we all cope with the COVID-19 pandemic.

We remain steadfast in protecting the health and safety of our customers and employees by encouraging you to stay home and pay your bill online, by phone or mail. We are currently accepting in-person payments during normal business hours at our Mooresville office location while enforcing safe, social distancing practices. We also suggest customers use the drop box located in the Continuum parking lot.

Stay home. Stay safe. Pay online, by phone, or Mail. 

As always, you can make safe, secure payments via check, credit card, or mail. Here’s how to do that:

  • CHECK Payments: You can use your checking account to pay online at OurContinuum.com. Check payments can also be mailed along with your payment stub to our payment center for processing (see address below).
  • CREDIT CARD Payments: Credit card payments can be made online at OurContinuum.com or by calling 1-877-381-6192.
  • CASH Payments: We do accept cash payments, however we do encourage checks or money orders.

Continuum Payment Center
P.O. Box 580192
Charlotte, NC 28258-0192

Our Mooresville office currently remains open but may not maintain regular hours. If you absolutely need to see us in person, please visit OurContinuum.com to see our up-to-date office hours listed under our COVID-19 updates. Please know that we will allow only one customer inside our office at a time. 

However, we strongly encourage you to stay home and call us at 704-660-3840 or visit OurContinuum.com if you have questions.

Thank you for being a Continuum customer.

 

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