InternetWhy is my Internet so slow? Why isn’t my WiFi working? My Internet is down. How do I fix it?
VideoHow do I fix a fuzzy TV / pixelating channels? My cable box isn’t working. How do I fix it? Why are some of my channels missing?
Real happy locals.
I was interested in getting some services for my new home and didn’t know where to start. But, the woman was so very helpful and patient with me throughout the whole process. Thanks so much!!
Great service. They have been willing and super to deal with issues in a speedy manner and are absolutely superb! The top tier of customer service people I’ve ever dealt with!
I called this morning and the woman extremely polite, calm. and professional. I was initially frustrated but she had a great sense of humor and it ended up being fun and really pleasant. Thank you. You’re the best!
I’ve been a customer for a long time. My experience with this company has been one of the better experiences when dealing with a cable provider.
Continuum is local to the Mooresville community, they provide the best support of any cable company I have ever dealt with. The few times I have visited the office, the service was fast and friendly.
The technician called 10-20 minutes before the appointment and came right on time. He was professional and courteous, and extremely knowledgeable. I love that he put covers over his shoes to protect my floors and he was in and out very quickly. He answered all of my questions and I was very confident that he knew what he was doing. This was a huge contrast to the old company I was using for internet, so I am very excited about the change. Thanks!
Jared could not have been more helpful or courteous, as well as being knowledgeable & a good communicator. On both service calls he was prompt, diligent & followed through thoroughly in order to ensure our satisfaction. Overall our recent customer service calls & home tech visits have been excellant with Jared being a standout. When it comes to having a solid staff & commitment to quality customer service, keep up the good work, Continuum!
Tech support was here yesterday and the guy was so amazing! Great personality! Smart, willing to show me what he was addressing and courteous. People like him are why I love Continuum.
Tech support asked all the right questions to help solve our problem and went above and beyond to make sure our fax/phone line was operating properly. I really appreciate all of the help!
Great technical customer service. They worked through the “glitches” that I was having with my converter box with great patience and skill.
The customer care rep promptly handled our problem and was very pleasant while doing it.
Customer service here is awesome. Their pricing compared to other carriers is great. I recommend this place to anyone.
Very happy with the customer service and I will be recommending friends and family for the service.
I definitely give 5 stars to the customer service at this Mooresville location!!! They ALWAYS smile and are eager to help me whether it is paying a bill, fixing a problem or just answering my questions!!! GREAT CUSTOMER SERVICE!!
I’ve been with Continuum since I moved down to NC, I’ve appreciated the local feel, the quick response of support, and the quick phone message updates when there’s known issues with the internet. The connection is fast and consistent, the rate is better than I had originally anticipated, and I know I’ll try to stick with Continuum until I move.